Reservation: A deposit of 40%of total safari cost is required at the time of booking and the balance at least 30 days before the tour begins.
Cancellation: Any monies paid will be refunded less the cost of cancellation fees levied by hotels or food expenses and administrative costs, below
No of days                                         Percentage forfeited of tour price
40-60 days                                        full refund less 5% administration fee
14-35 days                                        25% of the tour price
6-14 days                                         50% of the tour price
Less than 5 days and no show         no refunds  

Rates: Included are all expenses in respect of vehicle and driver guide as per itinerary, meals While On Safari, entrance fees to National parks and Game reserves.
Transportation: Cars, minibuses, 4x4 cruisers or coaches will be provided depending on the route and number of safari /excursion participants. The company reserves the right to employ the services of sub-contractors. English,German,French & Spanish- speaking drivers/guides are provided.
Accommodation: Based on two persons sharing a twin room / tent: where possible rooms with private bath are requested. Single rooms are available at an additional cost but can not be guaranteed. Hotel /lodges are named as an indication of category and rooms may be reserved at similar hotels/lodges.
Alteration to tours: The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate. It also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded. Price are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.
Liability: The company and its agents act only as agents of the tours, transport, etc. And shall not be liable for injury, delays, loss or damage in any manner.
The companys liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country. All claims are subject to the jurisdiction of the courts of the country in which the actions arises. The company reserves the right to employ subcontractors for all or part of the services. The company shall not be held responsible for any loss or damages to luggage